OnePlus, a prominent smartphone manufacturer, has expanded its customer support services in India by offering a free screen replacement for its latest models. This move is seen as a step to enhance user satisfaction and maintain brand loyalty amidst previous criticisms regarding display issues.
Expanded Service Coverage
Previously limited to earlier models, OnePlus has now included newer devices in its free screen replacement program. This extension comes in response to the issues faced by users, particularly the green line screen problem, which has appeared after software updates or spontaneously on some AMOLED displays. The models now eligible for this service include:
- OnePlus 8 Pro
- OnePlus 8T
- OnePlus 9
- OnePlus 9R
- OnePlus 9 Pro
- OnePlus 10 Pro
- OnePlus 11
This initiative is particularly significant as it addresses the concerns of users who felt neglected when only older models were covered under the replacement program. By broadening the service to encompass the latest devices, OnePlus aims to reassure customers and reinforce its commitment to quality and customer service.
How to Avail the Free Screen Replacement
For users experiencing the green line screen issue without any physical damage to their device or unauthorized repairs, availing of the free screen replacement is straightforward. Eligible OnePlus users in India need to visit the Red Cable Club section within their phone’s settings to register for this special offer. This process ensures that all affected users can benefit from the program and continue to enjoy their OnePlus experience without interruption.
The expansion of OnePlus’s free screen replacement program to include the latest models demonstrates the company’s proactive approach to customer satisfaction and support. By addressing the green line screen issue comprehensively, OnePlus not only enhances its service offerings but also strengthens its relationship with users across India. This strategic move is expected to bolster consumer confidence and solidify OnePlus’s reputation as a responsive and reliable brand in the competitive smartphone market.
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