Truecaller Introduces AI-Powered Assistant to Block Spam Calls

Truecaller Introduces AI-Powered Assistant to Block Spam Calls
Truecaller upgrades spam protection with AI-powered blocking. Learn how it works and get relief from unwanted robocalls.

In a world where spam and scam calls are increasingly becoming a nuisance, Truecaller has launched a new AI-powered Assistant feature aimed at filtering out these unwanted communications. This innovative feature leverages machine learning, speech-to-text, and natural language processing technologies to offer users a sophisticated call-screening solution. Here’s a detailed look at how this feature works and what it brings to the table.

Key Highlights:

  • Launch Details: Truecaller unveiled the AI-powered Assistant after acquiring Call Hero, marking a significant step towards combating spam and scam calls.
  • Availability: Initially launched in the US, the feature is available within the Truecaller app on both iPhone and Android devices.
  • Technology: The Assistant employs machine learning to respond in natural language, screen calls effectively, and filter out spammers by understanding the caller’s intent with high accuracy.
  • User Control: Users receive a live transcription of the call, allowing them to decide whether to engage, mark the call as spam, or request further information.
  • Trial and Subscription: Truecaller offers a 14-day free trial for the Assistant, after which it becomes part of the Truecaller Premium package.

How the AI-Powered Assistant Works

Truecaller’s AI Assistant is designed to act as a digital receptionist, screening your incoming calls in real-time. It answers calls on your behalf, engaging in interactions to determine the purpose of the call. This process is supported by advanced technologies such as:

  • Machine Learning: For dynamic response generation and learning from interactions.
  • Speech-to-Text & Natural Language Processing: For accurate transcription and understanding of the caller’s requests.

The Assistant provides users with a live transcription of the caller’s message, along with on-screen action buttons for real-time decision-making. This level of interaction helps in identifying and avoiding spam calls while ensuring important calls are not missed.

Benefits for Users

  • Reduced Spam Interruptions: Significantly lowers the number of unwanted calls reaching the user.
  • Enhanced Call Screening: Offers detailed insight into the caller’s intent before you decide to take the call.
  • Customization Options: Allows users to set up custom greetings and choose from various assistant voices and languages, catering to a global audience with support for over 100 languages, including regional dialects like Hindi.

User Control

While the AI offers a robust first line of defense, users still retain control over their call settings. The feature can be enabled or disabled within the app, and users have the option to fine-tune the level of protection to suit their preferences.

Truecaller’s AI-powered Assistant marks a significant advancement in the fight against spam and scam calls. By leveraging cutting-edge AI technologies, it provides a more effective and user-friendly way to screen calls, ensuring that users can focus on the communications that matter most. This feature is a testament to Truecaller’s ongoing commitment to enhancing call security and user experience in the digital age.

About the author

Aditi Sharma

Aditi Sharma

With a focus on the latest innovations, Aditi covers emerging technologies and their impact on various industries. Her passion for new tech trends ensures that our readers are always informed about the next big thing.

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